We Are Here to Help
Contact Us
Questions about Neva products or your order? Send us a message.
Get in Touch
Our support team is ready to help with product and order questions.
Hotline: 018 0541 8790
Email: nevacarebd@gmail.com
Delivery: Available across Bangladesh
FAQs
How can I place an order?
Choose your product, open its details, select the quantity, and use Buy Now or Add to Cart.
How will my order be confirmed?
Our team will contact you shortly after receiving your order to confirm the details.
Do you deliver across Bangladesh?
Yes. We deliver across Bangladesh. Delivery charges depend on the delivery area.
Shipping & Delivery
We deliver Neva Care products across Bangladesh. Delivery time and charge may vary depending on your location and the availability of the selected product.
Our support team may contact you by phone before dispatch to confirm your order and delivery address.
Return & Refund Policy
If you receive a damaged, defective, or incorrect product, contact Neva Care as soon as possible with your order details.
Return or replacement eligibility is reviewed based on the product condition and order information. Refunds, where applicable, are processed according to the agreed resolution.
Terms & Conditions
Product prices, availability, offers, delivery charges, and estimated delivery times may change when necessary.
By placing an order, customers confirm that the submitted contact and delivery information is accurate and complete.
Privacy Policy
We use customer information such as name, phone, email, and delivery address to process orders, provide support, and communicate about purchases.
We do not use customer information beyond legitimate business and order-support purposes except where required by law or with customer consent.